Fans are expressing their belief that Diablo 4 has been cancelled, and official events are not generating significant interest from the community. This is evidence that the game is in a poor state and should not be played. As for what's causing this state, a number of players have arrived at the conclusion that a major contributor is the game's limited opportunities for build exploration and experimentation. This is the consensus that has been reached by these players.
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On September 14, a player started a conversation about the process that the designers of Diablo 4 used to design every single build. The game's developers gathered in a room and came up with all of the builds that are currently in use, complete with components that were created expressly for use in a particular build.

They even mentioned that there were instances in which the developers had to nerf things in the game because of unintended gameplay after players found a new item combination. This was due to the fact that the developers did not intend for players to find new item combinations. Another fan made the observation that the predetermined builds are the same as those in Diablo 3, despite the fact that it takes longer to collect all of the items.

It's not a brand-new problem, but game developers sometimes make players conform to a particular playstyle by requiring them to use pre-made builds. This can be frustrating for players. According to a statement made by one of the customers, this was also a significant problem in D3. The one-of-a-kind collection of bonuses that came with each new season provided significant boosts to a variety of skill categories. You had no choice but to concentrate on particular types of gear, abilities, and statistics if you wanted to be successful in the game if you wanted to achieve your goals.

It should go without saying that specific items should serve a specific purpose and enable you to construct a build that revolves around them; however, there should be room for experimentation and the ability to create powerful endgame builds on your own. The system found in Destiny 2, which consists of core items designed for a particular purpose and then allows you to build around them in any way you see fit, is the superior of the two. The system in Destiny 2 allows you to build around core items in any way you see fit.

Even though it is possible to do the same in Diablo 4, and even though many players are enjoying the experience of creating their own one-of-a-kind builds, the process of discovering new builds still feels more restricted than it ought to be.

It is highly likely that the success or failure of the game will be determined by the update that will become available on October 17, 2023 for Diablo 4, known as Season 2. Now that so many people have already stopped playing the game, there is only a limited amount of time left to try to rekindle people's interest in it.